Terms & conditions policy

Didographic provides a wide range of services such as seo services, graphic design, website development, and digital marketing. As outlined below, didographic will provide services under the following conditions.

Terms & conditions policy

It is strictly prohibited to copy any information contained on the website to any public or private electronic retrieval system. Our website information may not be utilized in conjunction with any other commercial website or used in any other way without our written consent.

You agree to our payment procedure and amount when you hire us for the services we provide.

We make every effort to complete your project within the timeframe indicated in each of our packages or in our conversation before we begin work on your project. We are available by email from monday through saturday from 10 am to 8 pm if you require any kind of support or inquiry. It is only on the major indian national holidays that the hours may differ. If there is a specific scenario or for a particular reason, it may take some extra time, and you are agreeing to give that time to ensure a quality result.

Our website’s information may be modified at any time without prior notice. Keep up with the latest developments by visiting our website on a regular basis.

Disclaimer policy

In order to ensure the accuracy and up-to-date nature of our website, we take every precaution. We do not intend to imply that any detail is inaccurate or incomplete. It is necessary for you to verify information individually rather than rely on the information on the website.

Privacy policy

Whenever you share personal information with us, we take steps to ensure that the information is protected. It is likely that you will be asked to provide personal information when you seek our assistance, such as your name, email address, telephone number, etc. The information you provide will be used only to inform you about special offers and services that may be of interest to you.

It is possible that the website uses some integrated tracking tools, such as google analytics, that may collect information regarding your browsing activities.

We would appreciate it if you provided us with the correct information about yourself. Please notify us if any changes are made to your personal information via mail, telephone, or through the contact form on the website’s contact page.

Any changes we make to your continued use of the website signifies your acceptance of these changes.

Cancellation & refund policy

The cancellation process varies depending on the service. It is possible to cancel an order for logo design within the next day of placing the order. It is possible to cancel an order for website development within two days of placing the order. The cancellation of any ongoing project that falls under a monthly package requires at least one month’s notice.

When a cancellation is successful, the advance payment will be refunded in full, with the exception of ongoing digital marketing or website maintenance work that will be cancelled monthly. Whenever a website development project is cancelled, whatever work has been done needs to be paid for, after which any remaining advance payment will be refunded.

We will initiate all refunds within 7-15 working days. It is only technical difficulties that can cause a delay in this matter.