Terms and Conditions
DidoGraphicis a leading provider of services including Logo design, graphic design design, Website development and Digital marketing services. The below-mentioned conditions set out the terms under which DidoGraphic will prefer services to the clients.
Terms & Conditions Policy
All the above information available on the website is the property of DidoGraphic Copying the material from the website to any public or private electronic retrieval system is completely prohibited. No information mentioned in our website is utilized in conjunction with any other commercial websites or used in any other way without our written permission.
If you hire us for the services we offer, you agree to the payment procedure and the amount.
We take dedicated effort to deliver your work within the time frame mentioned in each package offered by us or the conversation we have before starting the project. But in some very rare For any kind of support or inquiry, you can contact us via email from Monday to Saturday 10 am to 8 pm. Only on the major Indian national holidays, the hours may differ. scenarios or for any particular reason it can take some more reasonable time and you are agreed to give that time for the quality job.
We reserve the right to modify our website’s information in a timely manner. To stay updated, please go through our website from time to time.
We take efforts to ensure that all the information of our website is correct and up to date. Mention of inaccuracy and incompleteness of any detail is totally unintentional. Verifying information individually is needed from your side other than relying on the website content.
We are committed to making sure that the details you share with us are completely protected. When you avail our assistance you probably be asked to give details about yourself, like your name, email address, contact number etc. These will only be collected to inform you about our special offers or services that you may find interesting. Your details are not something that we will share with any third party.
The website has some integrated tracking tools like Google Analytics that may collect information data regarding your browsing activities.
Please provide us correct information of yours. If there is any change in your personal information, let us know the correct details via mail or phone or by filling the contact form in the contact page of the website.
Cancellation & Refund Policy
Different services have different cancellation processes. Logo designing order cancellation can happen within next day of the order placement. Website development order cancellation can happen within 2 days of order placement. Any kind of ongoing project that goes under monthly package needs at least a month of notice period for cancellation.
For successful cancellation, 100% advance payment will be refunded except ongoing agreement cancellation of monthly digital marketing or website maintenance work. When it comes to canceling ongoing project of website development, whatever the work has been done you need to pay for that and after that if there will be any rest amount for the advance payment, that will be refunded.
All the refund will be initiated within 7-15 working days. Any kind of delay in this matter can happen only because of technical difficulties.